MCQ On Management

Question 1

What is a social enterprise concerned with?

a) Profit maximisation

b) Maximising market share

c) Providing public service

d) Running a business to create social benefits

Question 2

Who of the following is the industrial philanthropist?

a) Frederick Taylor

b) Seebohm Rowntree

c) Henry Ford

d) Max Weber

Question 3

Which one of the following is not one of Drucker's five guiding principles of management?

a) Making people's strengths effective and their weaknesses irrelevant.

b) Enhancing the ability of people to contribute.

c) To operate the organisation's status system.

d) Integrating people in a common venture by thinking through, setting and exemplifying the organisational objectives, values and goals.

Question 4

At what level of an organisation does a corporate manager operate?

a) Functional

b) Operational

c) Middle level

d) Top level

Question 5

What is the guiding principle behind New Public Management?

a) Profit maximisation

b) Introducing private sector business principles into the public sector

c) Replacing public management with private sector management

d) Restructuring public organisations

Question 6

Which one is not a recognised key skill of management?

a) Conceptual skills

b) Human skills

c) Technical skills

d) Writing skills

Question 7

Which of these is not part of the recognised challenges for modern managers?

a) Micro-managing the workforce

b) Managing communications

c) Managing change

d) Managing the learning organisation

Question 8

In what order do managers typically perform the managerial functions?

a) organising, planning, controlling, leading

b) organising, leading, planning, controlling

c) planning, organising, leading, controlling

d) planning, organising, controlling, leading

Question 9

Who of these is the entrepreneur?

a) Barack Obama

b) James Dyson

c) Damien Hirst

d) Mo Farah Question 10

Which 18th century writer produced a famous book called 'The Wealth of Nations'?

a) Frederick Taylor

b) Henry Mintzberg

c) Adam Smith

d) Dr Samuel Johnson Question 11

What characteristic is not a key feature of the 'open systems' model of management?

a) Morale

b) Innovation

c) Growth resource

d) Adaptation Question 12

What are the three interpersonal roles of managers?

a) Figurehead, leader and liaison

b) Spokesperson, leader, coordinator

c) Director, coordinator, disseminator

d) Communicator, organiser, spokesperson Question 13

Which one of these characteristics is most commonly associated with the 'rational goal' model of management?

a) Worker welfare

b) Health and safety

c) Interpersonal relationships

d) Productivity Question 14

What is the guiding principle of scientific management?

a) Experimentation

b) Fluid working relationships

c) Freedom of association

d) One best way to do a job Question 15

What is Frank Gilbreth`s work most noted for?

a) Working conditions

b) Time and motion studies

c) Work psychology

d) Work as a social setting Question 16

Which writer was concerned with the reaction of workers to key characteristics of bureaucracies?

a) Merton

b) Weber

c) Gouldner

d) Mayo Question 17

Which feature does not form one of Fayol's 14 principles of management?

a) Esprit de corps

b) Initiative

c) Order

d) Individualism Question 18

The Hawthorn Studies are most associated with which writer?

a) Mary Parker Follett

b) Elton Mayo

c) Lillian Gilbreth

d) Frederick Taylor Question 19

As what are key factors that reflect the situation of an organisation referred to?

a) Administrations

b) Processes

c) Activities

d) Contingencies

Question 20

Which one of the following is not a characteristic of a bureaucratic organisation?

a) Authority

b) Regulations

c) Command structure

d) Change Question 21

What is another name for contingency planning?

a) Synergy planning

b) Ad hoc planning

c) Business level planning

d) Scenario planning Question 22

What is a definition of an objective?

a) A defined specified outcome to be achieved in the long-term

b) A clear set of goals to be attained given a set number of resources

c) A clearly defined and measurable outcome to be achieved over a specified timeframe

d) A set standard of performance agreed by workers and managers Question 23

What does the acronym SMART stand for?

a) Suitable, measurable, actionable, rewarded and timely

b) Specific, measurable, actionable, resourced and timely

c) Standardised, measurable, achievable, rewarded, and timely

d) Specific, measurable, achievable, rewarded and timely Question 24

Which of the following is not a recognised type of plan?

a) Business

b) Succession

c) Ad hoc

d) Financial Question 25

To what time-frame do strategic plans relate?

a) Long-term

b) Medium-term

c) Short-term

d) Unspecified time it takes to achieve an aim Question 26

Which is not a recognised form of business continuity planning?

a) Contingency planning

b) Scenario planning

c) Financial planning

d) Building planning Question 27

What is a succession plan?

a) Dismissing an employee for a more favourable employee

b) A formal process of planning to fill a role that will become vacant

c) A vote of no confidence in a board member

d) The formal process of acquiring a new staff member Question 27

'There is no discernible link between planning and performance'. Who is this position held by?

a) Michael Porter

b) Milton Friedman

c) Gary Hamel

d) Henry Mintzberg Question 28

What one of the following is not a key management skill in planning?

a) Conceptual skills

b) Analytical skills

c) IT and computing skills

d) Communication skills Question 28

To what does authority refer?

a) The ability to organise people

b) The power to command and direct

c) The need for order

d) The right to change jobs Question 29

What is the definition of a scenario in scenario planning?

a) An imagined sequence of future events

b) An unpredictable event

c) A planned for event

d) An unplanned for event Question 29

What one of these is not a recognised type of authority?

a) Executive

b) Functional

c) Line management

d) Supplier Question 30

From what does a chain of command extend?

a) Bottom to top

b) Top to bottom

c) Diagonally

d) Laterally Question 31

What is the optimal span of control?

a) 2

b) 5

c) 7

d) None of the above Question 32

What one of the following is not a characteristic of the job characteristics model?

a) Task identity

b) Autonomy

c) Reward

d) Feedback Question 32

As what is ensuring that one individual does not carry the burden of a whole work task referred to?

a) Work specialisation

b) Work design

c) Work schedule

d) Work shift Question 33

What is a Gantt chart a type of?

a) Work flow design

b) Work schedule design

c) Work rate design

d) Work output design Question 34

How do you call a system that allows workers to work part of the week from home?

a) Piece time

b) Part-time

c) Job sharing

d) Telecommuting

Question 35

What work arrangement is referred to as Flexitime?

a) Workers decide if they want to turn up for work.

b) They only work weekends.

c) They only work alternate weeks.

d) They choose the start and finish time within set parameters. Question 36 Enhancement of job satisfaction and productivity are key characteristics of which theoretical perspective of work design?

a) Process improvement

b) Techno-structural change model

c) Job characteristics model

d) Socio-technical systems Question 37

According to the Five Factor model, 'extraversion' as a personality type is characterised by what type of people?

a) Good natured

b) Calm and self-confident

c) Sensitive and curious

d) Assertive and sociable Question 38

What do you call a style of leadership that takes account of others' views, opinions and ideas?

a) Laissez-faire

b) People-oriented

c) Democratic

d) Autocratic Question 39

How can you describe the thinking and outlook of transformational leaders?

a) Strategic

b) Operational

c) Functional

d) Developmental Question 40

According to Lewin, Lippet and White's 1939 experiment, which form of leadership produced the most work from participants?

a) Laissez-faire

b) Democratic

c) Authoritarian

d) A mix of laissez-faire and democratic Question 41

What are the two main dimensions of the Ohio Studies into leadership?

a) Starting position and end position

b) Initial environment and changed environment

c) Organisational structure and conditioning

d) Initiating structure and considerations Question 42

Who of the following is a leading writer on contingency theory of leadership?

a) Rosabeth Kanter

b) Joan Woodward

c) Rensis Likert

d) Fred Fiedler Question 43

Which one of the following political leaders could not be termed a 'transformational' leader?

a) Margaret Thatcher

b) Mikhail Gorbachov

c) Nelson Mandela

d) Bill Clinton Question 44

What are the key characteristics of transactional leaders?

a) Guiding, mentoring and motivating

b) Guiding, commanding and motivating

c) Guiding, demonstrating and motivating

d) Guiding, mentoring and demonstrating Question 45

What is the term for power derived from status or position in an organisation?

a) Referent

b) Expert

c) Reward

d) Legitimate

Question 46

What does situational theory of leadership emphasise?

a) Personality traits

b) Events

c) Environment

d) Political situation Question 47

When a manager monitors the work performance of workers in his department to determine if the quality of their work is 'up to standard', this manager is engaging in which function?

a) Planning

b) Controlling

c) Organising

d) Leading Question 48

What do you call the understanding of a dominant culture before choosing a suitable control system?

a) Market control

b) Bureaucratic control

c) Clan control

d) People control Question 49

What is the term for the monitoring of events both internal and external to the organisation that affects strategy?

a) Operational control

b) Strategic surveillance

c) Strategic control

d) Environmental scanning Question 50

What is the first step in a control process?

a) Allocate resources

b) Choose key personnel for the task

c) Select a strategy

d) Set standards Question 51

What is the weakest form of control?

a) Pre-control

b) Simultaneous control

c) Post-control

d) Duel control Question 52

Where was Total Quality Management first developed?

a) USA

b) UK

c) Japan

d) Korea

Question 53

Which of the following are key components of a Total Quality Management system?

a) Individual responsibility, incremental improvement, use of raw data

b) Collective responsibility, continual improvement, use of raw data

c) Group responsibility, staged improvement, knowledge

d) Involves everyone, continual improvement, use of data and knowledge Question 54

What is premise control based on?

a) Buildings

b) People

c) Resources

d) Assumptions Question 55

Improving quality through small, incremental improvements is a characteristic of what type of quality management system?

a) Just-in-time

b) Six Sigma

c) Total Quality Management

d) Kaizen Question 56

What are the main characteristics of an effective control system?

a) Flexibility, accuracy, timeliness and objectivity

b) Flexibility, measurability, timeliness and objectivity

c) Flexibility, accuracy, relevance and objectivity

d) Flexibility, accuracy, timeliness and relevance Question 57

What are characteristics of a programmed decision?

a) Complex and risky

b) Uncertain and non-routine

c) Low risk and certain

d) Routine and non-complex Question 58

Of what is an investment decision an example?

a) Programmed decision

b) Routine decision

c) Management decision

d) Non-programmed decision Question 59

What is not an assumption underpinning the rational decision making model?

a) Incomplete information

b) An agreed goal

c) A structured problem

d) High level of certainty regarding the environment Question 60

Simon (1960) is associated with what type of decision making model?

a) Rational

b) Classical

c) Programmed

d) Administrative Question 61

What is the term for a sub-optimal but acceptable outcome of negotiations between parties?

a) Bargaining

b) Satisficing

c) Accepting

d) Compromising Question 62

What is intuitive decision making based on?

a) Guesswork

b) Gambling

c) Instinct

d) Rationality Question 63

Which of these does not form part of the key streams identified by March (1988) in decision making in highly ambiguous environments?

a) Expectations

b) Choice opportunities

c) Problems

d) Solutions Question 64

What assumption is the garbage can model of decision making based on?

a) Limited knowledge and great insight

b) Limited knowledge but high level of experience

c) Limited knowledge and uncertainty

d) Limited knowledge and high risk Question 65

What is the term for the 'rule of thumb' type of bias in decision making?

a) Framing bias

b) Hindsight bias

c) Over-confidence bias

d) Heuristics Question 66

What tasks does Human resource management involve?

a) Attracting employees to the organisation

b) Recruiting employees

c) Retaining employees

d) All of the above Question 67

What does Unitarism as a human resource management approach assume?

a) People are individuals and should be treated as such.

b) People are individuals but should be part of a group.

c) People in the organisation share the same aims and objectives.

d) People in the organisation engage in internal competition. Question 68

To what does diversity in the workplace refer to?

a) The number of people employed from different ethnic groups.

b) Increasing the number of women employed in the organisation.

c) The number of different religious affiliation held by employees in the organisation.

d) The range of personal characteristics of employees in an organisation. Question 69

Which of these is not part of human resource policy?

a) Reward systems

b) Staff appraisals

c) Staff development

d) Suppliers choice Question 70

What is a PDP?

a) Personal Development Plan

b) People Development Plan

c) Personnel Development Plan

d) Personal Development Payment Question 71

Which of the following is not included in a job design?

a) Identifying what tasks need to be carried out

b) When and how tasks are to be carried out

c) The number of tasks to be carried out

d) The payment rates for the tasks carried out Question 72

Where can formal employee training and education take place?

a) Colleges

b) In the workplace

c) Training centres

d) All of the above Question 73

What is the purpose of employee relations?

a) Adhere to the law pertaining to workers' rights

b) Maintain a harmonious working environment

c) Undertake conflict resolution

d) All of the above Question 74

What is OD?

a) Organisational disputes

b) Organisational development

c) Organisational demands

d) Organisational drift Question 75

What is the personnel department in an organisation concerned with?

a) Staff development

b) Staff attraction

c) Staff rewards

d) Staff administration

Question 76

What are workers primarily motivated by according to the instrumental approach?

a) Peer recognition

b) Promotion

c) Greater freedom

d) Economic reward Question 77

Which of the following motivators is the most basic need in Maslow's hierarchy?

a) Safety

b) Belonging

c) Physiological

d) Esteem Question 78

Which one of the following is a feature of McGregor's Theory X?

a) Workers enjoy responsibility.

b) Workers view physical and mental effort as a natural part of work.

c) Workers like to show initiative.

d) Workers like to be directed. Question 79

Hygiene factors are associated with which writer?

a) Frederick Hertzberg

b) D.C. McClelland

c) Abraham Maslow

d) Douglas McGregor Question 80

Of what is individual freedom to schedule work an example?

a) Job design

b) Job enrichment

c) Job rate

d) Job planning Question 81

What theory is built around the principle that 'people make choices regarding how to behave based on values and beliefs'?

a) Expectancy

b) Instrumental

c) Classical

d) Contingency Question 82

Of what is worker autonomy in decision making an example?

a) Worker freedom

b) Greater worker negotiation

c) Worker empowerment

d) Increased worker power Question 83

To what does emotional intelligence refer?

a) How people view and understand the world.

b) How people view and understand themselves.

c) How people view and understand others.

d) How people view and understand themselves and others. Question 84

How does lateral communication in an organisation occur?

a) Information passes upwards.

b) Information passes downwards.

c) Information is a two-way process.

d) Information passes between different departments and functions. Question 85

What is the richest form of information?

a) Telephone

b) Face-to-face

c) E-mail

d) Video conference Question 86

How do you describe a work group that comprises workers with demarcated tasks and distant line managers?

a) Dependent

b) Independent

c) Interdependent

d) Collaborative Question 87

What is the term for the set of behaviours and tasks that a member of the group is expected to perform because he or she is a member of the group?

a) Group roles

b) Virtual teamwork

c) Synergy

d) Role making Question 88

Which one of the following is not a characteristic of a team?

a) Minimal and formal knowledge sharing

b) Collective output

c) Individual and collective responsibility

d) Fluid dimension to roles and tasks Question 90

What is the term Tuckman uses for reaching consensus as a group?

a) Storming

b) Performing

c) Forming

d) Norming Question 91

According to Belbin (1981) an extroverted and enthusiastic person fits with what role?

a) Co-ordinator

b) Shaper

c) Resource investigator

d) Implementer

Question 92

What are group norms?

a) Modes of behaviour that are acceptable to and shared by group members

b) Modes of behaviour that are shared by some members of the group

c) Modes of behaviour that challenge group values and beliefs

d) Modes of behaviour that are different of those of the other group members Question 93

What is T-group training?

a) A group whose aim is transformational change

b) A group brought together to deliver training programmes

c) Team training for the purposes of advancing technology

d) Team building activities involving learning Question 94

What is the purpose of a 'quality circle'?

a) Bring together managers and workers to find improvements.

b) Bring together managers and workers to discuss output.

c) Bring together managers and workers to review quality of work.

d) Bring together managers and workers to review targets. Question 95

What is characteristic for the location of a virtual team?

a) In the same building

b) In the same industry

c) In the same country

d) remotely Question 96

Which of these is not an advantage of a virtual team?

a) Team members can be recruited for their specific skills or experience.

b) No overhead costs associated with physical buildings.

c) Conflict can be resolved easily using face-to-face meetings.

d) Low transport or commuting costs. Question 97

What is the term for organisational development through a formally designed organisational structure?

a) Organic

b) Mechanistic

c) Formal

d) Structured Question 98

How can organisational structures that are characterised by democratic and inclusive styles of management be described?

a) Hierarchical

b) Bureaucratic

c) Flat

d) Functional Question 99

Functional structures help to create…...

a) teamwork

b) specialisation

c) project work groups

d) multi-skilled employees Question 100

Which writer is most associated with bureaucratic structures?

a) Henry Fayol

b) Max Weber

c) Adam Smith

d) Mary Parker Follett Question 101

What is not an advantage of a hierarchical structure?

a) Clear chain of command

b) Quick response to change

c) Discipline and stability

d) Small span of control Question 102

Specialisation is a feature of which organisational structure?

a) Matrix

b) Divisional

c) Multi-divisional

d) Functional Question 103

What is a virtual organisation?

a) An organisation that uses information and communications technologies (ICT's) to coordinate activities without physical boundaries between different functions

b) An organisation that uses internet technologies to sell products to customers

c) An organisation that manages the supply chain using digital technologies

d) An organisation that coordinates the workforce via video conferencing Question 104

What is not a purpose of an organisational structure?

a) To coordinate people and resources

b) To organise lines of communication

c) To formalise authority

d) To limit workers' rights Question 105

What is the term for an autonomous business entity within an overall corporate enterprise which is set apart from other areas of the business?

a) Subsidiary

b) Strategic partnership

c) Strategic alliance

d) Strategic business unit Question 106

What is the term for the act of getting individuals to behave in ways that are acceptable to a group?

a) Indoctrination

b) Brainwashing

c) Propaganda

d) Socialisation Question 107

Power distance in national cultures is a characteristic of a model by which writer?

a) Geert Hofstede

b) David Yip

c) Tony Purdie

d) Michael Porter Question 108

What is not one of the layers of cultural influence?

a) Social

b) Business

c) Organisational

d) Company Question 109

Which of the following is not part of Schein's model of the formation of culture?

a) Shared values

b) Pre-conceptions

c) Shared beliefs

d) Norms Question 110

What is a paradigm?

a) A theoretical assumption

b) An illustration

c) A theoretical model

d) An example serving as a model Question 111

Which element of the cultural web forms regalia?

a) Symbols

b) Rituals and routines

c) Power structures

d) Control systems Question 112

What type of organisational culture is most likely to deliver stability and efficiency?

a) Task culture

b) Role culture

c) Power culture

d) People culture Question 113

What is a strategic alliance?

a) Any form of partnership between one firm and another

b) Formal agreement committing two or more firms to exchange resources to produce products or services

c) Formal agreement to share profits from a shared investment

d) Formal agreement to share knowledge Question 114

Workers' acceptance of change is characteristic of what type of culture?

a) Team culture

b) Collaborative culture

c) Group culture

d) Collective culture Question 115

By which principle is utilitarianism defined?

a) Equality for everyone

b) Maximisation of outcomes for individuals

c) The best outcome for the majority of people

d) The least worst outcome for everybody Question 116

What is the term for decisions limited by human capacity to absorb and analyse information?

a) Cognitive rationality

b) Conscious rationality

c) Bounded rationality

d) Restricted rationality Question 117

Who was a major protagonist of utilitarianism?

a) John Stuart Mill

b) Thomas Hobbes

c) Karl Marx

d) Adam Smith

Question 118

Individualism as a guiding moral philosophy was advocated by which economist?

a) John Kenneth Galbraith

b) John Maynard Keynes

c) Milton Friedman

d) Alfred Marshall Question 119

Which is not a characteristic of corporate social responsibility?

a) Product safety

b) Consumer rights

c) Environmental policies

d) Price-fixing Question 120

What is a normative perspective?

a) The way things are.

b) The way things are going to be.

c) The way things should be.

d) The way things were. Question 121

What is the term for an organisation that adapts to changes in the environment by quickly responding to shifts in supply and demand conditions?

a) Opportunistic organisation

b) Enterprising organisation

c) International organisation

d) Agile organisation Question 122

What is not a component of an agile organisation?

a) Market focus and position

b) Human resources: multi-skilling

c) Organisational structure

d) Project-based culture Question 123

Which of these factors is not one of the competing responsibilities that influence corporate social responsibility?

a) Ethical

b) Economic

c) Discretionary

d) Technical Question 124

What is the term for a process that enables an organisation to assess and demonstrate its social, economic, and environmental benefits and limitation?

a) Social plan

b) Social strategy

c) Social audit

d) Social account Question 125

What is the overriding philosophy underpinning the strategic direction of an organisation?

a) Vision statement

b) Mission statement

c) Strategy statement

d) Business statement Question 126

What is not a characteristic of a corporate social responsibility framework?

a) Retaining the status quo

b) Understanding society

c) Harnessing diversity

d) Building capacity Question 127

Profitability stemming from how well a firm positions itself in the market is a key feature of which writer's view on strategy?

a) Peter Drucker

b) Jay Barney

c) Michael Porter

d) Henry Mintzberg Question 128

What does PEST stand for?

a) Political, environmental, strategic, testing

b) Political, environmental, strategic, technological

c) Political, economic, strategic, technological

d) Political, economic, social, technological Question 129

What is a whistleblower?

a) Someone who reports illegal or unethical acts

b) Someone who commits illegal or unethical acts

c) Someone who benefits from illegal or unethical acts

d) Someone who devises illegal or unethical acts

Question 130

Which one is not an element in the primary activities of a value chain?

a) Procurement

b) Inbound logistics

c) Outbound logistics

d) Service Question 131

What is the term for the action in which managers at an organisation analyse the current situation of their organisation and then develop plans to accomplish its mission and achieve its goals?

a) Synergy planning

b) Strategy formulation

c) Functional planning

d) SWOT analysis Question 132

In the 'five forces model', what is the type of competitive activity that exists between organisations?

a) The potential for entry into the industry

b) The threat of substitute products

c) The power of customers

d) The level of rivalry Question 133

What is the term used in Ansoff's matrix for increasing market share with existing products in existing markets?

a) Product development

b) Market penetration

c) Diversification

d) Market development Question 134

What is the term for the extent to which competition in one country is influenced by competition in other countries?

a) International trade

b) Global economics

c) Global competition

d) Globalisation Question 135

What do companies that focus on filling a gap in the market engage in?

a) Direct marketing

b) Traditional marketing

c) Niche marketing

d) Outbound marketing Question 136

Vertical integration forwards is when a firm mergers or acquires another…

a) Towards the source of supply

b) Towards the consumer

c) At the same stage of the supply chain

d) In another industry Question 137

When does an acquisition take place?

a) Two equal partners decide to work together.

b) Two equal partners share resources.

c) Two unequal partners join together.

d) Two unequal partners become one after a buyout. Question 138

Of what is advertising a form?

a) Focusing strategy

b) Differentiation

c) Cost leadership

d) Growth Question 139

What is not part of a marketing plan?

a) Marketing mix

b) Demand analysis

c) Government support

d) Competitor analysis

Question 140

What is the term for a market that is defined by specific characteristics?

a) Market niche

b) Market division

c) Market characteristic

d) Market segment Question 141

Which of the following does not form the basis of a performance indicator for a marketing plan?

a) Competitor reaction

b) Contribution to business performance

c) Marketing effectiveness

d) Consumer reaction Question 142

Vertical integration forwards is when a firm mergers or acquires another…

a) Towards the source of supply

b) Towards the consumer

c) At the same stage of the supply chain

d) In another industry Question 143

What is the term for the development and design of value adding products and/or services to meet the demand characteristics of individual customers?

a) Customisation

b) Personalisation

c) Individualism

d) Bespoke Question 144

What do the four 'P's' of marketing relate to?

a) Product, price, place and promotion

b) Product, price, press and promotion

c) Product, price, publicity and promotion

d) Product, price, post and promotion Question 145

The brand of BP is an example of what type of brand name?

a) Expressive

b) Free-standing

c) Abbreviated

d) Descriptive Question 146

Consumer values based on personality types are a form of what type of brand value?

a) Core

b) Functional

c) Expressive

d) Individual Question 147

What is the term for gaining consumers' express agreement to receive marketing material?

a) Opt-in marketing

b) Permission marketing

c) Targeted marketing

d) Focused marketing Question 148

What does CRM stand for?

a) Consumer Relations Management

b) Customer Relationship Marketing

c) Customer Relationship Management

d) Consumer Returns Management Question 149

Which one is not part of Lewin's (1952) three step approach to change?

a) Changing behaviour

b) Initiating change

c) Freezing

d) Unfreezing Question 150

What is the term for a radical rethinking of the nature of the business?

a) Transformational change

b) Revolutionary change

c) Strategic manoeuvre

d) Paradigm shift Question 151

What is the term for incremental changes to processes in an organization using information technology?

a) Business Process Improvement

b) Business Process Reengineering

c) Business Process Change

d) Business Process Advance Question 152

What is the first step in a 'Stage gate' process?

a) Develop a product.

b) Demonstrate a plan.

c) Initiate learning.

d) Generate ideas and concepts. Question 153

Which is not an example of an external factor for learning and knowledge?

a) Demographic change

b) Political influences

c) Organisational structure

d) Social change Question 154

What is the term for the phenomenon that a new IT system is implemented across the whole organisation simultaneously?

a) Immersed approach

b) Plunge approach

c) Parallel approach

d) Instant approach Question 155

What is IS?

a) Intelligent strategy

b) Internal services

c) International sales

d) Information systems Question 156

What is the term for the act of acquiring an IS architecture from the market?

a) External buying

b) Ordering

c) Outsourcing

d) Procuring Question 157

Which is not an implementation activity for an information system?

a) IS marketing plan

b) System documentation

c) Software development

d) User training and development Question 158

What is the term for forcing people to accept change?

a) Conditioning

b) Conversion

c) Converting

d) Coercion

Question 159 Before the industrial disputes act was implemented in the year 1947, which act took care of the industrial disputes? a. Trade Disputes Act, 1929 b. Royal Commission on Labor, 1934 c. Labor Management Relations Act, 1947 d. None of the above Question 160 Choose the correct option that correctly states out the defect in the Trade Disputes Act, 1929. a. Restraints imposed on the rights of strike b. To render the proceedings unstatutable under the Act for the settlement of an industrial dispute c. Solution to industrial unrest d. All of the above Question 161 The bill passing rule 81A has made two new institutions for the prevention and settlement of industrial disputes, i.e. Work Committees and _______ a. Industrial Tribunal b. Commission on Labour c. Arbitration d. Adjudication

Question 162 Choose the correct objective of the Industrial Disputes Act. a. To prevent illegal strikes b. To promote measures for securing and preserving good relations between the employers and the employees c. To provide relief to workmen in matters of lay - offs, retrenchment, wrongful dismissals d. All of the above Question 163 State true or false i. Industrial disputes act can be described as the milestone in the historical development of industrial law in India. a. True b. False Question 164 Power has been given to _______________ to require Works Committee to be constituted in every industrial establishment employing 100 workmen or more. a. Appropriate Government b. State Government c. High Court d. Board of Conciliation

Question 165 In which year did factories act come into force? a. 23rd September, 1948 b. 1st April, 1949 c. 4th April, 1949 d. 12th September, 1948 Question 166 How many days in advance does the occupier of a factory premises gives notice of occupancy to the chief inspector? a. 15 days b. 20 days c. 10 days d. 25 days Question 167 What are the general duties of an Occupier? A. Maintenance of a plant and system of work in factory are safe, without risks to health. B. Ensure safety and absence of risks to health in, use, handling, storage and transport of articles and substances. C. Specifying the area D. Defining the local mean time ordinarily deserved therein. a. D b. C c. Only A & B d. All of the above

Question 168 Which provisions regarding health are mentioned in the sections 11 to 20 in factories act? A. Cleanliness B. Dust and fumes C. Ventilation and temperature D. Disposal of wastes a. Only B & C b. Only A & D c. None of the above d. All of the above Question 169 As per the factories act, after how many years should the factory premises be painted and refurbished? a. 5 years b. 2 years c. 10 years d. Annually Question 170 As per section 2 in factories act, who will be called as an adult? a. A person who has completed 21 years of age b. A person who is less than 19 years of age c. A person who has completed 24 years of age d. A person who has completed 18 years of age Question 171

Section 2(g) under the act defines _______ a. Factory b. manufacturing process c. Worker d. Occupants Question 172 If there are ____ numbers of employees, then the employer has to provide a canteen. a. 250 b. 510 c. 320 d. 100 Question 173 Which of the following diseases is not mentioned in the section 89 of factories act? a. Anthrax b. Asbestosis c. Phosphorus d. Pneumonia Question 173 As per section 94, a person who repeats an offence, he shall be punishable with an imprisonment for a term which may extend up to ______ years and fine which shall not be less than 10,000 Rs but which may extend up to _______ or both. a. 3 years/ 2,00,000 Rs b. 5 years/ 1,20,000 Rs

c. 2 years/ 2,50,000 Rs d. 4 years/ 3,00,000 Rs Question 174 If a company has _____ number of employees, then the appointment of a safety officer is mandatory under the factories act. a. 500 b. 100 c. 1000 d. 10000 Question 175 Which of the following is an obligation of the employer is as mentioned in the factories act? A. Provide all benefits and facilities to the workers regarding annual leave, weekly holidays, and extra wages for overtime, washing, first aid, canteens, crÃ¨ches, rest and lunch rooms. B. Applicable to all workers C. To prevent haphazard growth of factories through the provisions related to the approval of plans before the creation of a factory. D. To ensure adequate safety measures and to promote the health and welfare of the workers employed in factories. a. Only C b. Only A c. B, C and D d. All of the above

Question 176 Fitness certificate granted under "sub section 2" of the act is valid for how many months? a. 10 months b. 24 months c. 6 months d. 12 months Question 177 Which section of the act covers the topic annual leave with wages? a. Section 27 b. Section 5 c. Section 86 d. Section 79 Question 178 How many hours in a week can an adult work as per factories act? a. 9 hours b. 56 hours c. 34 hours d. 48 hours Question 179 State true or false for the below given statement. i. Under sub section 2A, the state government by notification in the gazette can appoint only one of each, i.e. chief inspector, joint chief inspectors, inspectors and deputy chief inspectors.

a. True b. False Question 180 How many hours in a week can an adult work as per factories act? a. 9 hours b. 56 hours c. 34 hours d. 48 hours Question 181 If there are 100 workers in a factory, then one seat is allotted to how many workers a. 25 b. 50 c. 100 d. 75 Question 182 Section 99 of factories act deals with which of the following options? a. Appeal b. Penalty for permitting double employment of a child c. Display of notice d. Penalty for obstructing inspectors Question 183 Organisation establishes relationship between

(A) People, work and resources (B) Customer, work and resources (C) People, work and management (D) Customer, work and management Question 184 Organisation is a process of (A) Identifying and grouping of work to be performed (B) Defining and delegating the responsibility and authority (C) Both ‘A’ and ‘B’ (D) None of the above Question 185 Responsibility always flows from (A) Superior to subordinate (B) Subordinate to superior (C) Both ‘A’ and ‘B’ (D) None of the above Question 186 Authority always flows from (A) Superior to subordinate (B) Subordinate to superior

(C) Both ‘A’ and ‘B’ (D) None of the above Question 187 No one on the organisation should have more than one boss’ is a statement of (A) Principle of specialisation (B) Principle of authority (C) Principle of unity of command (D) Principle of span of control Question 188 The number of persons which can be effectively supervised by a single executive or departmental head should be limited to ___ in an average firm. (A) Six (B) Ten (C) Fourteen (D) Twenty Question 189 The following is not a principle of organization (A) Principle of exception (B) Principle of balance (C) Principle of complexity

(D) Principle of co-ordination Question 190 As per the principle of balance, there should be balance between (A) The activities (B) Authority and responsibility (C) Standardisation of procedures and flexibility (D) All of the above Question 191 The following is not a type of organisation structure (A) Line organisation (B) Functional organisation (C) Line and staff organisation (D) Flexible organization Question 192 The following is also known as Military organization (A) Line organisation (B) Functional organisation (C) Line and staff organisation (D) None of the above Question 193 In line organisation, the business activities are divided into following three types

(A) Accounts, Production, Sales (B) Production, Quality, Sales (C) Production, Quality, Maintenance (D) Production, Maintenance, Sales Question 194 In which of the following organization structure, each specialist is supposed to give his functional advice to all other foremen and workers (A) Line organization (B) Functional organization (C) Line and staff organization (D) All of the above Question 195 Which organization structure is generally followed by big steel plants? (A) Line organization (B) Functional organization (C) Line and staff organization (D) All of the above Question 196 The process of dividing the work and then grouping them into units and subunits for the purpose of administration is known as

(A) Departmentation (B) Organisation structure (C) Committee (D) All of the above Question 197 Departmentation is a process where (A) Tasks are grouped into jobs (B) Jobs are grouped into effective work groups (C) Work groups are grouped into identifiable segments (D) All of the above Question 198 Departmentation leads to grouping of (A) Activities (B) Personnel (C) Both ‘A’ and ‘B’ (D) None of the above Question 199

The department can be created (A) By function (B) By product (C) By process (D) All of the above Question 200 In hospitals, the following type of departmentation is common (A) By function (B) By committee (C) By geographical region (D) All of the above Question 201

Business firm Produce and supply wide varieties of goods and required by the society.

A) Money

B) Services

C) Entities

D) Social Service Question 202

The year 1991 is famous for.

A) New Fiscal deficit policy

B) IT parks initiated in Bangalore

C) Globalization policy, liberalization was accepted by India

D) Policies of cooperative societies changed Question 203

The primary sector includes all of the following except.

A) Forestry

B) Manufacturing

C) Mining

D) Agriculture Question 204

product comes under petrochemical industry.

A) Vehicles

B) Plastic

C) Wood

D) Paper

Question 205

Management causes.

A) Miss-communication

B) Wastage of resources

C) Miss-coordination

D) None of the above

Question 206

Skill is needed at the top level management.

A) Technical

B) Conceptual and technical

C) Conceptual

D) Conceptual, Technical andhuman

Question 207

is recruitment of right people at right place in an organization.

A) Planning

B) Organizing

C) Staffing

D) Controlling

Question 208

Policy making in an industry is a role of

A) Management

B) Administration

C) Public

D) Workers

Question 209

Scientific management works on

A) Research andexperimentation

B) Trial and error

C) More attention on production only

D) Tradition management theory

Question 210

What is Espirit De Corps?

A) It is a function ofmanagement

B) It is a principle of management

C) It is management concept in Russia

D) It is a name of company

Question 211

The process of monitoring, comparing and correcting is called

A) Coordinating

B) Controlling

C) Leading

D) Organizing Question 212

A joint venture can be definedas

A) Two firms collaborate with each other on a specificproject

B) One firm licenses its intellectual property to another firm

C) Two firm merge together

D) Two firm come together to form a third, legally separate firm

Question 213

Grouping the activities or operations of an enterprise into various units is referred as

A) Centralization

B) Departmentation

C) Delegation

D) Communication

Question 214

can be defined as running business by a single owner

A) Proprietorship

B) Partnership

C) Private limited

D) Public limited

Question 215

Which are factors in which span of control depends?

A) Trained and experienced subordinates

B) Type of work

Capacity of executive or manager

C) All of the above

Question 216

Unlimited liability is present in

A) Proprietorship

B) Partnership

C) Both a &b

D) None of the above

Question 217 “Achievement due to one will be shared by all others”, this happens in

A) General partnership

B) Limited partnership

C) Both a and b

D) None of the above

Question 218 Factories act come into force from

Direct tax

A) 1948

B) 1949

C) 1976

Question 219 VAT and sales tax falls under A) Indirect tax B) Service taxC) D) All of the above Question 221 The necessity of industrial act is to protect the interests of:

A) Workers

B) Employers

C) A and B

D) None of the above Question 222

Safety management deals with

A) loss of life

D) 1st April 1949

B) Personal injury

C) Damage to the equipment

D) Prevention of an accident

Question 223

Collapse of crane is a cause of accident, under which type of accident it come?

A) Mechanical cause of accident

B) Natural cause of accident

C) Human error

D) All of the above

Question 224 Capital required by a company to purchase building for starting the company is calledas

A) Working capital

B) Fixedcapital

C) Loan

D) Dept

Question 225 Variance report is the difference between outcomes of the company

A) Material cost and labor cost

B) Planned budget and actual budget

C) Cash budget and fixed budget D) Purchased budget and over head budget

Question 226

Which is input to MRP

The organization profits

A) Current forecasting

B) Bill of material C) On hand inventory

Question 227 Value added tax (VAT) is a tax on? A) An employee earning

Question 228 Internal source/s of finance is /are:

A) Deferred taxation

B) Shares

C) Debentures

D) All of the above

Question 229

According to which Act, a business is required to prepare a balance sheet?

A) Companies Act

All of theabove

The investment earnings

Good and services

B) Factory Act

C) Environmental Act

D) None of the above

Question 230

Which is part of material management

A) Inventory Management

B) Marketing Management

C) Both A &B

D) None

Question 231

Which is not the feature of ERP

A) Integrated system

B) Common Data-Base

C) Departmental access

D) Different look for each module

Question 232

Which of the following is the name given to a bill of lading where goods have been received by a carrier free of defects?

A) Shipped bill of lading

B) Claused bill of lading

C) Ordinary bill of lading

D) Clean bill of lading

Question 233

In EOQ, cost=unit price x annual consumption volume

A) Consumption

B) Protection

C) Investment D) None of these

Question 234 Which of the followings are the aims of material management? A) Continuity of supply B) Low pay roll cost C) Higher inventory turnover D) All of the above

Question 234

A type of Item has …… importance due to consumption

A) 10-20%

B) 15-25%

C) 40-50%

D) 70-80% Question 235 The activity of “Control” in Six sigma refers to:

A) Develop alternatives B) Determines various controls needed and validatethem C) Prepare control chart D) None of the above

Question 236 Which of the following is the constituent of total quality management? A) Orderliness and punctuality

B) C) TPM D) None of the above

Question 237 In PDCA, act consist of which of the following?

A) Ensure continuous improvements

B) Analyze result

C) Plan policies

D) Train employees

Quality of inventory

Question 238

Bench marking determines

A) Customer requirement

B) Process capability

C) Standards

D) Getting ISO 9000 audit done

Question 239

Top agro industry in India is

A) FabIndia

B) Pidilite

C) Dupont India

D) None of the above

Question 240

Trading businessmeans

A) Buying a Raw material

B) Selling a finished goods C) Buying goods and selling them without any processing

D) All

Question 241 Following is not associated with insurance

A) BajajAllianz

B) MaxLife

Henry Fayol

C) LIC

D) ICC Question 242 Father of scientific management is A) Fedrick W.Tailor B) Arthur Dunkel

C) D) Robert owen

Question 243 Deciding in advance what to do, how to do and when to do is……..

A) Decision-making

B) Organizing

C) Planning

D) Motivating

Question 244

Which statement iswrong

A) Authority can not be delegated

Members of joint stock companies have limited liability

B) Authority is the power to act

C) Higher the post, higher is the authority

D) Authority is right to command

Question 245

Which is the appropriate reason of failure of good plan ?

A) Insufficient data

B) Lack of knowledge

C) Overconfidence

D) All of the above

Question 246

………..is The process of operations, verify conformity with the predetermined plan and takes corrective action

A) Coordinating

B) Forecasting

C) Organizing

D) Controlling

Question 247 Which statement regarding Joint stock company is incorrect? A) Joint stock companies have no separate legal status than their members B)

C) Joint stock companies can undertake several activities like expansion, modernization , diversificatn,etc.

D) None of theabove

Duration of partnership Question 248 Which one of following is not included in the ‘contents of partnership deed’. A) Name of partnership firm B) C) Permanent address of partnership business

Question 249 In automobile industry, departments can be on the basis of A) Territorial

B) C) Customer D) Process

Question 250 Minimum wages needed to be paid in:

A) Cash

B) Demand draft

C) Cheque

D) None of the above

Question 251

In accident prevention, Safe workplace layout does not include:

A) Obstruction fees passageways

B) Antiskid floors

Product

Face value of share

C) Separate storage of inflammable materials

D) Enough height of work rooms

Question 253

Safety management deals with

A) Loss of life

B) Personal injury

C) Damage to the equipment

D) Prevention of an accident

Question 254

Safety promotes

A) Sales

B) Productivity

C) Profit

D) Research

Question 255

Fixed capital is also called as

A) Tight capital

B) Blocked capital

C) Working capital

D) Current capital

Question 256 The firm type of Bajaj Auto ltd is?

A) Proprietorship

B) Partnership

C) Joint stock company D) Public sector

Question 257 is method of buying goods by making installment payments over the period of time. A) Bank loan B) Hire purchase C) Sale and leaseback

Question 258 Debentures are included in source of finance

A) Long term

B) Short-term

C) Medium term

D) None

Question 259

are the term used to indicate purchases made during the year for the purpose of sale, When goods purchased are returned is referred as purchase return.

A) Opening stock

B) Purchases

All of theabove

C) Sales

D) Office administrative expenses

Question 260

I want the products of my company to achieve perfect quality, which tool will I apply to checkthis

A) Six sigma

B) ABC analysis

C) MRP

D) EOQ

Question 261

Which is a part of Material management

A) Inventory management

B) Marketing management

C) Both A &B

D) None

Question 262

Which of the following are the aims of Material management?

A) Continuity of supply

B) Low payrollcost

C) Higher inventory turnover

D) All of theabove

Question 263

Following are the kinds of partners

A) Active partner and sleeping partner

B) Owner and distributor C) Global partner and media partner D) Permanent partner and temporary partner

Question 264

What is the full form of ISO? A) Indian organization for standardization B) International organization for standardization C) International standardization Organization D) None of the above

Question 265

In Quality management, PDCA means

A) Plan,Do,Check,Act

B) Process,Do,Committee,Act

C) Plan,Do,Committee,Approach

D) None of the above

Question 266

The participation of all members in an organizing, aiming at long term success through customer satisfaction for the benefits to all members and to the society is known as

A) Quality control

B) Quality assurance

C) Total quality management

D) Quality team

Question 267

All the person working in the organization (including managers & workers)Should be involved in

operation

A) MRP

B) TQM

C) Globalization

D) EOQ

Question 268

Following are the principles of : 1) System approach to management 2) continual improvement 3) Factual approach to decision making 4) Mutually beneficial supplier relationships

A) Delegations

B) Organizations

C) ISO:9001

D) EOQ

Question 269

Remuneration is based on

A) Performance

B) Responsibility

Responsibility

C) Emotion

D) Designation

Question 270 The unity of authority and plan of action is about

A) Unity of direction

B) Authority

C) Discipline D) Unity ofcommands

Question 271

stands for granting of authority to subordinates to accomplish or perform a particular assignment while operating within pre-decided limits and standards established A) Delegation of authority B) C) Effective Delegation D) Accountability

Question 272

Following business is not coming under sole proprietorship?

A) Service centre

B) Press shop

C) Hardware unit

D) Insurance company

Question 274

Which one of the following is not a module of ERP

A) Manufacturing

B) HR

C) Quality Control

D) Supply Chain Management

Question 275

If the company has a goal to accept only .0003% defect, which is the most important modern technique it should adopt

A) ERP

B) SAP

C) BAAN

D) Sigma

Question 276

Which one of the following is not a part of process industry?

A) Base metals

B) Plastics

C) Automobiles

D) Petroleum

Question 279

Which theory was put forward by F.W Taylor?

A) Management by objectives

B) Industrial management

C) Functional management

D) Scientific management

Question 280

Which of the following post comes under middle level management?

A) Director

B) Branch Manager

C) Foreman

D) Supervisor

Question 281

Policy making in an industry is a role of

A) Management

B) Administration

C) Public

D) Workers

Question 282

Management is not directly visible instead; its presence is observed in the form of results such as higher productivity, higher efficiency, disciplined work forcemeat . Hence management is

A) Tangible

B) Intangible

C) Concrete

D) None of the above

Question 282

can be defined as running business by the single owner A) Proprietorship

B) Partnership C) Private limited

D) Public limited

Question 283

Motivation based on force is called as A) Negative motivation B) Positive motivation C) Extrinsic motivation

D) Intrinsic motivation

Question 284

Workman’s compensation act for workers come in to existence in year

A)1924

B) 1992

C) 1986

D) 1976

Question 285

Who is incorrect person in the definition of Dependent?

A) Vessels

B) Currency

C) Movableproperty

D) All

Question 286

The capital invested in assets which cannot be easily converted into money is called:

A) Fixed capital

B) Rquity capital

C) Working capital

D) None of the above Question 287

VAT started in Maharashtra from

A)2003

B) 2004

C) 2005

D) 2006 Question 288

“A’Class items are_ % of the total number of items”

A)15-25%

B) 10-20%

C)65-75%

D) None of these

Question 289

Economic order quantity provides the number of units to order.

A) Minimum

B) Maximum

C) Optimum

D) None of the above

Question 290

department floats enquiries and processes quotations

A) Salesbudget

B) Purchase

C) Production

D) Inventory

Question 291

The parts per million defects are accepted in 6 sigma is

A) 1.4

B) 2.4

C) 3.4

D) 4.4

Question 292

Arrange the activities of ABC analysis in the sequential form

i)Make the list of all item as per their value

ii)Find out the percentage of high, medium , and low valued items .

iii)Separate and count the number of costly, medium valued and low valued items

iv)Find out and list all items used in the industry.

A) iv,ii,i,iii

B) Iv.i.iii.ii

C) ii,i,iv,iii

D) iv,iii,ii,I

Question 293

Which statement about kaizen is wrong?

A) It needs heavy investment

B) It gives commitment to quality

C) It is a Japanese technique

D) It is a continuous improvement

Question 294

Match pairs: 1) Adam Smith (i) Need Hierarchy 2) F.W Taylor (ii)Economics 3) Maslow (iii)Principle of Management 4)Henry Fayol (iv)Scientific Management

A)1-(ii),2-(iv),3-(i),4-(iii)

B)1-(ii),2-(iii),3-(iv),4-(i)

C)1-(iii),2-(iv),3-(i),4-(ii)

D)1-(iv),2-(i),3-(ii),4-(iii)

Question 295

The function of administrations………

A) Decision making

B) Policymaking

C) Controlling & ensure discipline

D) All ofabove

Question 296

Top level is known as because all important decision related to whole organization is taken by top management

A) Strategicallevel

B) Tactical level

C) Operational level

D) All of above

Question 297

One disadvantage of forming a partnerships?

A) T he number of partner is limited

B) Specialist skill may be introduced

C) More financial capita is usually is available

D) Any Financial must be shared

Question 298

Co-operative play an important role in:

A) Aerospace

B) Agriculture

C) Manufacturing

D) All of theabove

Question 299

Mr. Ram , Mr. Shyam & Mr. Kiran has started a business of automobile in 2003 , in that businessMr. Ram ,Mr. Shyam & Mr. Kiran have invested Rs 500000/- Lakhs individually. But Mr. Ram & Mr. Shyam gives full attention towards the businessandMr.Kirandoesnotgivestheattentiontowardbusiness.sointype of business who is sleeping partner.

A) Mr. Ram

B) Mr.Shyam

C) Mr.Kiran

D) All of the above

Question 300

Identify the alternative which can correctly replace blank space in following statement. Statement: According to Factories acct no adult worker should be required or allowed to work in a factory to more than

A) 12 hour in a day

B) 36 hour per week

C) 48 hour perweek

D) 10 hour per in aday

Question 301

Which is the health provision.

A) Fencing of machinery

B) Cleanliness

C) Washing faculties

D) None of the above

Question 302

Mr. Praful Kulkarni is working in Birla Pvt. Ltd in the capacity of foreman. Company provided him certain protecting devices under ACT.

A) FactoryAct

B) Minimum WagesAct

C) ComensationAct

D) Safety ProvisionAct

Question 303

Capital required by a company to purchase building for staring the company is called as.

A) WorkingCapital

B) Fixedcaptital

C) Loan

D) Debt

Question 304

is concerned with procurement, allocation and control of financial resources of a firm.

A) Financial Management

B) Material Management

C) Personnel Management

D) Operation Management

Question 305

A man working in an industry has annual income of 2,50,000 Rs. From all sources, total investment like PF,PPF,LIC savings 50,000 Rs. Exempted amount for income is 1,50,000 Rs. &income tax rate is 10% up to 3,00,000. Find out amount of income tax paid by that personis

A) 2000

B) 10000

C)5000

D)3000

Question 306

Inventory management is part of:

A) Productmanagement

B) Marketingmanagement

C) Materialmanagement

D) Salesmanagement

Question 307

Too little Inventory increases the risc of:

A. Out of stockcondition

B. Morestock

C. Theft

D. Can’t Predict

Question 308

Determine quality and timing for material planning

A. EOQ

B. ERP

C. SAP

D. MRP

Question 309

The company have to generate value able financial reports by compiling financial data from every department of company which includes production, Accounts, Sales, Purchase, personal, Product development and design. which of the following module shall execute this task.

A. FinancialModule

B. H. R.Module

C. Production module

D. Purchase module

Question 310

The Objective of TQMis

A. To improve profitability

B. To improve process

C. To guide management

D. None

Question 311

Work environment clause of ISO9001:2001

A. Covers education, training, skill and experience of personnel involved in work .Gives guideline about their development to maintain quality work.

B. The organization should identify work environment that ensures conformity of service.

C. The organization must plan and develop and process that are required for product realization

D. All of the above

Question 312

Six Sigma methodology defines three core steps

A. Analyze, improve,control

B. Analyze, design,verify

C. Define, measure,analyze

D. Define,measure,control

Question 313

Which one of the following is benefit of the Kaizen?.

A. Improved efficiency

B. Improved Safety

C. Employee Satisfaction

D. All of the above

Question 314

Which ‘S’ of 5S involves cleaning the floors, the walls and the equipment and ensuring all items are restored to their designated place.

A. Seiri

B. Seiton

C. Seiso

D. Seietsu

Question 315

The provide the information about when to order and how much to order.

A. MRP

B. ERP

C. EOQ

D. Inventory

Question 316

While on a long tour, which are the items we take most care of? Certainly, it is the jewerly and the cash ….. this could be an analogy to:

A. EOQ

B. ABC Analysis

C. Minimum batch demand

D. None

Question 317

Even through permanent working capital is working capital butt’s nature is for every year or month.

A. Temporary

B. Permanent

C. Variable

D. Increasing basis

Question 318

Principles proposed by are very useful for the contemporary managers to manage their work efficiently effectively.

a. Controlling

b. Organising

c. Directing

d. Planning

Question 319

Business firms produces and supply wide verities of goods and required by society.

A. Money

B. Service

C. Entities

D. Social service

Question 320

The goal of the enterprise is fulfilled through the use of resources like

A. Man

B. Machine

C. Material

D. All of the above

Question 321

Which of the following was the key aim of scientific management?

A. To increase worker control of production

B. To increase productivity

C. To decrease absenteeism

D. To develop time and motion studies

Question 322

No smoking the factor is an example of

A. Rules

B. Programme

C. Project

D. Schedule

Question 323

Features of project organizations are

A. Can be internally formed

B. Temporary in nature

C. Having less no. of employees

D. All of the above

Question 324

Which of the following comes under government tsector?

A. BOSCH

B. TATA

C. L & TLtd

D. ONGC

Question 325

Identify the alternative which can correctly replace blank spaces following statement. Statement: According to Factories Act no adult worker should be required or allowed to work a factory for more than

A. 12hrs in a day

B. 36hrs in a week

C. 48hrs in a week

D. 10hrs in a day

Question 326

The necessity of human acts is to protect the interest of:

A. Workers

B. Employee

C. A andB

D. None of the above

Question 327

Fixed capital is required for

A. Land

B. Equipment and machinery

C. Building

D. All

Question 328

Sources of working capital

A. Land

B. Dividends

C. Long term borrowings

D. B &C

Question 329

List the module of ERP

A. Human resources

B. Purchase

C. Finance and accounting

D. All of the above

Question 330

The six sigma methodology endorses

A. DMAICconcept

B. CRMconcept

C. Quality circleinspect

D. TQMconcept

Question 331

Workoutproductrequirementindetailandsetproductspecificationonthebasisifcustomerspreference, cost and profit is a function of

A. Qualitymanagement

B. Materialmanagement

C. Productionmanagement

D. Inventorymanagement

Question 332

In first car was driven on the roads of India.

A)1790

B)1857

C)1898

D)1909

Question 333

Which type of industries involves large investment and a high level of automation process?

A. Village

B. Smallscale

C. Largescale

D. Mediumscale

Question 334

The major function of Reserve Bank of India includes:

A. Monitoring and controlling banking and functional system throughout India

B. Monitoring GDP and inflation

C. All of the Above

D. None of theAbove

Question 335

The art of getting things done by people is called as

a. Organization

b. Management

c. Direction

d. Staffing

Question 336

Senses of responsibility increases due to provided by seniors

A. Authority

B. Responsibility

C. Initiative

D. Leading

Question 337

The sum that every shareholder gets is known as

A. Amount

B. Dividend

C. Shares

D. Capital

Question 338

Which of the following is a false statement?

A. Capital is required to start the business

B. Capital is required to run the business

C. Capital is required to expand thebusiness

D. Capital is required to sell thebusiness

Question 339

can be defined as an integrated information system that serves all departments within an enterprise.

A. MRP

B. MPR

C. ERP

D. EPR

Question 341

Economic order quantity is represented by

a. QB

b. EO

c. EQ

d. None Question 342

What is not the advantage of globalization A) Competition B) ForeignInvestment

C) D) None of the above

Loss ofculture

Question 343

is an activity which defined the steps of how and when work will be doneeffectively

A) Directing

B) Planning

C) Organizing

D) Controlling

Question 344

Identify the organization which belongs to information technology sector.

1. Tata Consultancy Service Limited

Hindustan Antibiotics

3. Steel Authority Of India Limited

Bharat Electronic Limited

Question 345

Business firms produce and supply wide varieties and required by the society.

1. money 2. Service©

3. Entitties 4. Social service

Question 346

Trading business means

1. Buying a raw material 2. Selling a finished Goods

3. Buying goods and selling them without any purchasing©

4. All

Question 347

Product comes under petro chemical industry.

1. Vehicles

Plastic

3.Wood

paper

Question 348

Framing board policies in a company is concerned with

1. Lower management 2. Top management

3. Middle management 4. None

Question 349

Which theory was put forward by F.W. Taylor?

1. Management by objectives

Industrial management

3. Functional Management

Scientific Management

Question 350

The planning process is used to prepare in an organization.

1. Advancement

Technologies

3. Discoveries

Budgets ©

Question 351

Which is the appropriate reason of failure of good plan?

1. Insufficient data 2. Lack of knowledge

3. Overconfidence 4. All of the above

Question 352

One disadvantages of forming a partnership is?

1. The number of partners are limited 2. Specialist skills may be introduced

3. More financial capital is usually available 4. Any Financial losses must be

shared Question 353

Anand engineer work in business of customized laboratory material and equipment supplier. One day they received a new development assignment. Which type of organization they have to reform internally for this?

1. Line Organization 2. Line and staff organization

3. Functional Organization 4. Project organization

Question 354

Identify the alternative which can correctly replace blank spaces in following statement.

Statement: According to factories act no adult worker should be required or allowed to work in a factory for more the-----.

1. 12 hours in a day

36 hours in a day

3. 48 hours in a day

10 hours in a day

Question 356

Safety provision/s for worker under factory act 1948is/are

1. First aid appliance

Overcrowding

3. Improper ventilation and temperature

None of the above

Question 357

Who is responsible for unguarded moving parts in an industry?

1. Government 2. Management

3. Workers 4. None ofthese Question 358

Ensuring the safety, health and welfare of the employees is the primary purpose of the-

1. Factory Act

Industrial Disputes Act

3. Workman Compensation Act

Minimum Wages Act

Question 359

is prepared to co-ordinate between various budget.

1. Master budget 2. Sales budget

3. Production budget 4. Material budget

Question 360

Fixed capital is the capital which is needed to meet the……..

1. Short term purpose

Long term purpose

3. Medium term purpose

None of the above

Question 361

Income tax and property tax falls under

1. Indirect Tax

Service Tax

3. Direct Tax

All of the above

Question 362

Which is input to MRP

1. Current Forecasting

Bill of Material

3. On hand Inventory

All of the above Question 363

Sources of working capitals are

1. Land

Dividends

3. Long term borrowing

Option 2 & 3 Question 364

Inventory management is part of :

1. Product management 2. Marketing management

Question 365

Which is not the feature of ERP

1. Integrated System

Common data-base

3. Departmental Access

Different Look for Each

Module Question 366 Economic order quantity is represented by

1. Q0 2. Eo

3. Eq 4. None

Question 367

In EOQ, annual cost=unit price x annual consumption volume

1. Consumption

Protection

3. Investment

None of these Question 368

The provides the information about when to order and how much to order.

1. MRP

ERP

3. EOQ

Inventory Question 369

Which of the following is constituent of total Quality Management

1. Ordinates and punctuality 2. Quality of inventory

3. TPM 4. None of above

Question 370

Following is not the definition of Quality

1. Fitness for purpose 2. It signifies degree of excellence

3. Conformance to requirements 4. Experience of people Question 371

5 “s” methodology for organizing &mi nimizing items within a workplace in order to operate more .

1. Effectively

Efficiently

3. Satisfactory

Regularly Question 372

Defect rate in 3 sigma level is

1.6210

66807

3. 405

233 Question 373

Six sigma implies that .

1. A statistical method 2. A trouble shooting method

3. Teams are effective 4. 3,4 defects per million output

Question 374

Workman compensation Act came into force from

1. 1stJanuary1924 2. 1st July1925

3. 1stJune1924 4. 1st July 1924

Question 375

……….is the process of operations, verify conformity with the predetermined plan and

takes corrective action

1. Coordinating 2. Forecasting

3. Organizing 4. Controlling

Question 376

A man working in an industry has annual income of 2,50,000 Rs. from all sources, total investment like PF,PPF,LIC savings 50,000 Rs., Exempted amount for income tax is 1,50,000 Rs. &income tax rate is 10% up to 3,00,000. Find out amount of income tax paid by that person is

1. 2000 2. 10000

3. 5000 4. 3000

Question 377

is defined as tool for controlling the quality of the product &service to ultimately gain the customer satisfaction

1. Quality control 2. Quality circle

3. QMS 4. None of these

Question 378

Which of the following is the name given to a bill of lading where goods have been received by a carrier free of defects?

1. Shipped billo flading 2. Claused bill of lading

3. Ordinary billo flading 4. Clean bill of leading

Question 379

Types of Business

1. Manufacturing 2. Trade

3. Service 4. All of the above

Question 380

Identify the Organization which belongs to information Technology sector.

1. Tata Consultancy Service Limited 2. Hindustan Antibiotics

3. Steel authority of India Limited 4. Bharat Electronics Limited

Question 381

Trading Business means

1. Buying a Raw Material 2. Selling a finished Goods

3. Buying goods &selling them without any processing

4. All

Question 382

Which of the following is negative effect of the Globalization?

1. Monopoly in business 2. Increased job opportunities

3. Technology Transfer 4. Improved economy

Question 383

The function of employing eligible people for the company

1. Planning 2. Staffing

3. Strategy 4. Mission

Question 384

Which statement is wrong

1. Authority cannot be delegated 2. Authority is the power to act

3. Higher the post, higher is the authority 4. Authority is right to command

Question 385

Scientific management works on

1. Research & experimentation

Trial &error

3. More attention on production only

Tradition management theory

Question 386

Top level is known as because all important decision related to whole organization is taken by top management

1. Strategically level 2. Tactical level

3. Operational level 4. All of the above

Question 387

A joint venture can be defined as:

1. Two firms collaborate together on a specific project

2. One firms licenses its intellectual property to another firm

3. Two firms remerge together 4. Two firms come together to form a third, legally separate firm Question 388

Which one of the following is not included in the ‘content of partnership deed’ .

1. Name of partnership firms. 2. Duration partnership

3. Permanent Address of partnership Business 4. Face value share

Question 389

When a group of people are pulled together for a special task then formed structure of organization is called

organization

1. Project

Line

3. Functional

Line & staff

Question 390

Which is barrier in communication

1. Language problem

Poor knowledge

3. Confused information

All Question 391

General causes of accident could be as follows

1. Accidents due to dangerous machines

Unsafe physical condition

3. Moving objects

All of the above Question 392

Which is not correct advantage of ‘line organization’?

1. It is simple

Confusion is less

3. Specified

Easy to understand

Question 393

Workman’s compensation act for worker came in to existence in year

1. 1950 2. 1962

3. 1924 4. 1976 Question 394

Taking care while working on machinery in motion is a

1. Health provision

Safety provision

3. Welfare provision

None of above

Question 395

Taking shortcut and lack of adequate knowledge are causes of accidents because of

1. Workers

Management

3. Faulty layout or design of working place

Natural disaster Question 396

Which of the following comes under the title of “sources of fixed capital”?

1. Shares or equities

Preference shares and deferred

3. Public deposits and debentures

All of the above Question 397

Ensuring the safety, health and welfare of the employees is the primary purpose of the-

1. Factories act

Industrial Disputes Act

3. Workman Compensation Act

Minimum Wages

Act

Question 398

The sum that every shareholder gets is known as

1. Amount

Dividend

3. Shares

Capital

Question 399

Fixed capital is the capital which is needed to meet the …….

1. Short term purpose

Long term purpose

3. Medium term purpose

None of the above Question 400

Sources of working capitals are

1. Land

Dividends

3. Long term borrowings

Optin 2 & 3 Question 401

are the term used to indicate purchases made during the year for the purpose of sale. When goods purchased are returned is referred as purchase return.

1. Opening stock 2. Purchases

3. Sales 4. Office administrative expenses

Question 402

Debentures are included in sources of finance.

1. Long term

Short term

3. Medium term

None Question 403

Inventory management is part of :

1. Product inventory

Marketing management

3. Material management

Sales management

Question 404

Too little inventory increases the risk of :

1. Out of stock condition

More stock

3. Theft

Can’t product Question 405

In EOQ, annual cost=unit price x annual consumption volume

1. Consumption

Protection

3. Investment

None of these

Question 406

Economic order quantity provides the number of units to order.

1. Minimum 2. Maximum

3. Optimum 4. None of these

Question 407

Work out product requirement in detail and set product specification on the basis of customer’s preference, cost and profit is a function of………..

1. Quality management 2. Material management

3. Production management 4. Inventory management

Question 408

Types of business

5. Manufacturing

Trade

7. Service

All of the above Question 409

Globalization is not intended for free flow of

1. Capital

Labor

3. Products

Diseases ©

Question 410

Deciding in advance what to do, how to do and when to do is……

1. Decision –making

Organizing

3. Planning

Motivating Question 411

The function of employing eligible people for the company

1. Planning

Staffing

3. Strategy

Mission Question 412

Who has enlisted principles of management?

1. F.W.Taylor

Henry Fayol

3. Dr.juran

Adam smith

Question 413

are an organisation’s objectives, and are the documented ways that organization intend to meet thoseobjectives.

1. Standing plans; single –use plans 2. Started goals ;realgoals

3. Goals; plans 4. Specific plans; directional plans

Question 414

Which is the appropriate reason of failure of good plan?

1. Insufficient data 2. Lack of knowledge

3. Overconfidence 4. All of the above

Question 415

Management is not directly visible instead; its presence is observed in the form of result such as higher productivity, higher efficiency, disciplined work force ,etc. Hence management is .

1. Tangible 2. Intangible

3. Concrete 4. None ofthese

Question 416

The process of monitoring, comparing &correcting iscalled

1. Coordinating

Controlling

3. Ledding

Organizing

Question 417

Factors which affect departmentation are ……..

1. Product 2. Process

3. Function 4. All of the above

Question 418

Which are factors on which span of control depends?

1. Trained and experienced subordinate 2. Type of work

3. Capacity of executive or manager 4. All of the above

Question 419

can be defined as running business by the single owner

1. Proprietorship 2. Partnership

3. Private limited 4. Public limited

Question 420

Which of the following is / are the characteristics of organization ?

1. Small or large group of people 2. Group leaded by executive leader

3. Allocates duties and responsibilities to employees

4. All of the above

Question 421

5. Line Organization 6. Line and staff organization

7. Functional Organization 8. Project organization

Question 422

Which of the following is not the responsibility of a production manager?

1. Quality 2. Quantity

3. Storage of goods 4. Controlling accidents

Question 423

is an unfortunate &sudden mishappening which causes damage or loss of property, material or human.

1. Accidents

Activity

3.Process

Movement Question 424

Who is incorrect person in the definition of dependent?

1. Wife

Minor son

3. Widowed mother

Friend

Question 425

The necessity of industrial acts is to protect the interest of:

1. Workers

Employees

3. A&B

None of these above

Question 426

Workman compensation Act came into force from

1. 1st January 1924

1st July 1925

3. 1st June 1924

1st July 1924 Question 427

Minimum rates of wages may be fixed by

1. By the hours

By the day

3. By the month

All of above Question 428

Capital required by a company to purchase building for starting the company is called as

1. Working capital

Fixed capital

3. Loan

Debt

Question 429

Finance may be defined as art &science of ………

1. Managing material

Managing money

3. Managing man

Managing machinery

Question 430

Which statement is wrong? Zero based budgeting

1. Is difficult to implement 2. Consume less time

3. Avoids wastage 4. Is costly

Question 431

is concerned with procurement, allocation and control of financial resources of affirm.

1. Financial management 2. Material management

3. Personnel management 4. Operation management

Question 432

The term means a loan in which the tender buys and owns equipment and then rents those equipments it to a business at some flat monthly rate for particular period or certain number months.

Bank loans

Hire purchase

Equipment leasing

All of the above

Question 433

In ABC analysis which category of item is having average importance

Category A

Category B

Category C

All of the above

Question 434

Which of the following is advantage of ABC analysis

1. ABC, analysis results in reduction of annual inventory cost

3. Cannot be used if some of the items are scare and are not readily available

2. ABC analysis does not give importance to components which are critical for production

4. All

Question 435

Which of the following is not procurement cost?

1. Transportation cost 2. Cost of receiving, inspecting &stock material

3. Cost of processing vendors invoice 4. Storage cost

Question 436

Economic order quantity is represented by

1. Q0 2. Eo

3. Eq 4. None

Question 437

Arrange the activities of ABC analysis in the sequential form

i)Make the list of all item as per there value

ii)Find out the percentage of high, medium, and low valued item.

iii) separate and count the number of costly

, medium valued and low valued items

iv) Find out and list all items used in industry

1. iv,ii,i,iii

iv,i,iii,ii

3. ii,I,iv,iii

iv,iii,ii,i

Question 438

The objectives of TQM is

1. to improvement profitability

to improvement process

3. to guideline management

none

Question 439

Which of the following is constituent of total quality management?

1. orderliness and punctuality

quality of inventory

3. TPM

None of the above

Question 440

A fundamental attribute of TQM is

1. Drawing control chart

Having team meetings

3. Direct involvement of top management

Meeting ISO 9000

audit

Question 441

A well organized working place results more efficient and more productive operation : is the principle of

1. Kaizen

3. TQM

Six sigma

Question 442

Benchmarking determines

1. Customer requirement 2. Process capacity

3. Standard 4. Getting ISO 9000done

Question 443

Father of scientific management is

A. Fedrick W.Tailor

B. ArthurDunkel

C. HenryFayol

D. RobertOwen Question 444

What is Spirit Decors?

A. It is a function of management

B. It is a principle of management

C. It is a management concept in Russia

D. It is a name of company

Question 445

are an organizations objective, and are the documented ways that organization intend to meet those objective

A. Standing plans; single- use plans

B. Stated goals; real goals

C. Goals; plans

D. Specific plans; directional plans Question 446

Identify the level of management with respect to the position held by the different persons in organization.

i. Top management, middle management, lower management

ii. Vertical management, middle management, horizontal management

iii. High management, center management ,low management

iv. Up management, center management, down management

President, Chairman of the

board, Vice President

Department head,Branch

manager, Deanof aschool

Supervisor, Foreman, Office

manager

Question 447

Factors which affects departmentation are -

A. Product

B. Process

C. Function

D. All the above Question 448

Which one of following is not include in the ‘contents of partnership deed’.

a. Name of partnership firm.

b. Duration of partnership.

c. Permanent address of partnership business.

d. Face value of share.

Question 451

Which is not correct advantage of ‘line organization’

A. It is simple

B. Confusion is less

C. Specialized

D. Easy to understand Question 452

Which of the following may be the cause of accident?

A. Overconfidence of employee

B. Proper training

C. Sound knowledge

D. None of the above Question 453

The necessity of industrial act is to protect the interests of:

A. Workers

B. Employers

C. Both (a) & (b)

D. None of the above Question 454

Safety management deals with

A. Loss of life

B. Personal injury

C. Damage to the equipment

D. Prevention of an accident Question 455

Ensuring the safety, health and welfare of the employees is the primary purpose ofthe-

A. Factories act

B. Industrial disputes act

C. Workman compensation act

D. Minimum Wages act Question 456

Financial planning deals with:

A. Preparation of financial statement

B. Planning for capital issues

C. Preparingbudgets

D. All of above Question 457

Fixed capital is the capital which is needed to meet the

A. Short term purpose

B. Long term purpose

C. Medium term purpose

D. None of the above Question 458

Income tax and property tax falls under

A. Indirect tax

B. Service tax

C. Direct tax

D. All of the above Question 459

are the term used to indicate purchases made during the year for the purpose of sale. When goods purchased are returned is referred as purchase return

A. Opening stocks

B. Purchases

C. Sales

D. Office administrative expenses Question 460

Following is not the definition of Quality

A. Fitness for purpose

B. It signifies degree of excellence

C. Conformances for requirement

D. Experience of people Question 461

The participation of all the member in an organizing, aiming at long term success through customer satisfaction for the benefits of all members and to the society is known as

A. Quality control

B. Quality assurances

C. Total quality management

D. Quality team Question 462

Who has enlisted Principle of management?

A. F.W.Taylor

B. HenryFayol.

C. Dr.Juran.

D. AdamSmith Question 463

Scientific Management work son

A. Research and experimentation.

B. Trial and error.

C. More attention on production only.

D. Tradition management theory Question 465

Why planfails

A. Lack of knowledge.

B. Insufficient data.

C. Overconfidence.

D. All are correct Question 466

The function of administration is…..

A. Decision making.

B. Policy making.

C. Controlling and ensure discipline.

D. All of above Question 467

Which of the following is / are the characteristic of organization?

A. Small or large group of people.

B. Group leaded by executive leader.

C. Allocates duties and responsibilities to employees.

D. All of above. Question 468

4. ‘Achievement due to one will be shared by al others’, this happens in

A. General partnership.

B. Limited partnership.

C. Both (a) &(b).

D. None of the above

Question 469

Which industrial act safeguards interests of workers regarding their health, safety and welfare?

A. Indian factories act.

B. Minimum wages act.

C. Workmen’s compensation act.

D. Industrial dispute act Question 470

Which of the following comes under the title of “sources of fixed capitals”?

A. Shares of equities.

B. Preferences shares and deferred shares.

C. Public deposits and debentures.

D. All of above

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Question 471

Minimum rates of wages may be fixed by

A. By the hours.

B. By the day.

C. By the month.

D. All of above.

Question 472

can be defined as goods or cashed used (invested) to generate income from business or property (that can give income).

A. Finance.

B. Capital.

C. Budget.

D. VAT Question 473

is methods of buying goods by making installment payments over the period of time.

A. Bank loan.

B. Hire purchase.

C. Sale and lease bag.

D. All of above.

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Question 474

A joint stocks company divides the capital required into units of equal denomination of Rs 1,2,5or

10. Each unit is called a

a. Budget.

b. Debenture.

c. Share.

d. Balance sheet Question 475

Which of the following is a false statement?

A. Capital is required to start the business.

B. Capital is required to run the business.

C. Capital is required to expand the business.

D. Capital is required to sell the business Question 476

I want the products of my company to achieve perfect quality, which tool will I apply to check his

A. Six sigma

B. ABC Analysis.

C. MRP

D. EOQ.

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Question 477

can be defined as an integrated information system that serves all departments within an enterprise.

A. MRP

B. MPR

C. ERP

D. EPR Question 478

Too little inventory increase the rise of

A. Out of stock condition.

B. More stock.

C. Theft.

D. Can’t predict. Question 480

determines quality and timing for material planning

i. EOQ

ii. ERP

iii. SAP

iv. MRP

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Question 481

Which of the following is constituent of Total quality management?

A. Orderliness and punctuality

B. Quality of inventory

C. TPM

D. None of above Question 482

Workout product requirement in detail and set product specification on the basis of customer preference, cost and profit is a function of

A. Quality management.

B. Material management.

C. Production management.

D. Inventory management. Question 483

Six sigma implies that

A. A statistical method

B. A trouble shooting method

C. Teams are effective

D. 3,4 defects per million output

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Question 484

A. Trading business means

a. Buying a raw material.

b. Selling a finished goods.

c. Buying goods and selling them without any processing.

d. All Question 485

Framing board policies in a company is concerned with

A. Lower management

B. Top management

C. Middle management

D. None of these Question 486

can be called as “leading”,” motivating”, “actuating” and soon

A. Planning

B. Organizing©

C. Controlling

D. Directing Question 487

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skill is needed at the top level of management

A. Technical

B. Conceptual and technical

C. Conceptual

D. Conceptual, technical and human Question 488

A. No smoking the factor is an example of

a. Rules

b. Programme

c. Project

d. Schedule Question 489 The unity of authority and plan of action is about

A. Unity of direction

B. Authority

C. Discipline

D. Unity of commands Question 490

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When a group of people are pulled together for a special task then formed structure of organization is called organization.

A. Project

B. Line

C. Functional

D. Line and staff Question 491

Which are factors on which span of control depends?

A. Trained and experience subordinate

B. Type of work

C. Capacity of executive or manager

D. All of above Question 492

stands for granting of authority to subordinates to accomplish or perform a particular assignment while operating within pre-decided limits and standard stabilized.

A. Delegation of authority

B. Responsibility

C. Effective delegation

D. Accountability Question 492

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Following business is not coming under sole proprietorship?

A. Service center

B. Press shop

C. Hardware unit

D. Insurance company

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The Technical Raju

MCQ On Management

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